Quality decisions can only be based on quality data. The way to gather the most reliable feedback is through confidential membership surveys and third-party facilitated focus groups. It’s how you answer questions like: How can we best serve our members? Where should we focus our capital planning? What do our members and employees think about the leaders, managers and board members at our Club? You begin the process of answering these questions with high-quality, professionally administered surveys.
The membership survey experts at SCS will develop customized questions to produce reliable answers. Whether you are looking for feedback on one specific issue, or want to do an all-encompassing, club-wide survey, SCS is your solution to impeccable design, delivery and analysis for your next survey.