Cyndi brings 20+ years of hospitality and private club experience to the Strategic Club Solutions team. Her focus has been in membership development, operations and customer experience training and strategies with yacht and country clubs throughout the Midwest. With experience in strategic planning, she works to align business objectives with team engagement, and believes building a healthy club culture is foundational to success. As a sailor herself, Cyndi brings a passion for the yacht club industry, and knows what it takes to provide an exceptional member experience on the waterfront. Operationally, she has developed and led hospitality teams dedicated to building an environment members can be proud of. Cyndi identifies with being somewhat of a “fixer” and really enjoys digging into challenges with clients and helping them find an innovative path to that next level of greatness.