Ryan Doerr brings 28 years of hospitality industry experience with 19 years in Club Management. As a successful manager, entrepreneur, multiple-business owner, mentor and coach, Ryan has helped boards, owners and management teams unlock opportunities within their Club, and take them to new heights previously unthinkable.
Ryan has worked and consulted for a full spectrum of operations across the U.S. From large operators like Walt Disney World, ClubCorp and Arnold Palmer. As well as over 50 privately owned and Members owned clubs.
Leveraging his experience, Ryan founded his business consulting company, Fokus Forward, LLC (Now The Spire Group), in 2005 in response to the needs of a managing partner. Soon after, Ryan spun off a division called Strategic Club Solutions focusing as a Club centric consulting company. SCS specializes in the unique needs and demands of private and public Country, City and Athletic Clubs delivering solid results for Club. SCS specializes in services including: strategic planning, marketing, sales, service training, operations, surveys, executive search, membership growth and engagement. SCS partners beyond the plan ensuring maximum results.
Ryan and his team are passionate about serving the Club industry professionals find hidden see opportunities, fill gaps and help them advance. Often, he finds simple adjustments make a huge positive impact.
“I started Strategic Club Solutions in response to my colleagues in the Club industry. I’ve been fortunate and strategic in surrounding myself with successful alliances in years past. This business allows my team and I to now help others.”
“With years of experience in private Club management and decades in the hospitality industry, I’m able to bring solid financial practices.”
John brings 30 years of experience serving as a Business Strategist and Advisor to Clubs to achieve lasting results. Through his experience, John delivers strategic and financial insights that focus on the foundational relationship of finance and operations, bridging a traditional gap between the two disciplines. These insights build a stronger foundation for a Club to perform to achieve financial health and operational strength.
John’s significant experience as a business leader aids his clients to achieve ongoing improvements. With a resume building success in organizations like Kemper Sports, First Tee, Potbelly, Jimmy Johns, and Deloitte & Touche, his breadth of business and financial acumen combined with Club and hospitality management make him the perfect addition to the SCS team. John aligns financial and business goals with a Club’s capabilities to ensure a best in class Member experience and financial health while also stretching the Club to achieve at its full potential.
John also provides significant experience in raising and securing long-term capital, mergers and acquisitions, improving cash flow and developing programs to reduce costs without negatively impacting the member or customer experience.
Lastly, John has a working knowledge in the back-of-the-house aspects of a Club by working with executive management and accounting staff. This helps Club staff improve their financial acumen relative to their roles within the Club along with improving financial and management reporting to align with a Club’s strategic and tactical goals.
“Joining the Strategic Club Solutions team has already proven to be a really great move. I’ve quickly learned a great deal about the club industry and am amazed at how similar it’s core principles are to the restaurant business. Looking forward to sharing my particular expertise with our clients to help them find greater success.”
Born in Galveston Texas and raised in Milwaukee, Brendhan McClusky earned a degree in Hotel and Restaurant Management from the University Wisconsin Stout in 1991.
Brendhan has managed both back and front of house operations for more than 25 years, from coast to coast. He has developed restaurant brands and opened multiple locations, such as Houston’s Restaurants, Maggiano’s Little Italy, (Lettuce Entertain You, Brinker International) and Thunder Bay Grills (Heart of America).
In 2017, Brendhan partnered with The Spire Group to expand his consulting business. Together they provide strategic services for large and small companies, hiring, training, systems enhancement, culture development, team building, planning, budgeting, and more.
His hospitality experience is diverse and includes: fine dining, taverns, casual dining, catering, banquets and institutional food operations. He’s hired, trained and developed countless management teams. His “anything is possible” belief and “you are not living unless you are growing” attitude have been consistent themes throughout his career.
Laura Leszczynski brings over 25 years of business experience having owned her own marketing agency, co-founded a youth volleyball club serving 400 athletes, managed team members and executed creative deliverables serving a wide range of industries and clients. She has years of experience in the restaurant and hospitality industry working with clients from start up to event planning their 10 year anniversaries. Applying neuromarketing best practices and smart strategy, Laura aids in messaging, planning and brainstorming. She will work with you to uncover hidden opportunities and discover tipping points in consumer behavior.
“As a Strategic Club Solutions team member, I get to challenge, encourage and really stretch the ideas and tactically marketing strategies for our clients. It’s like our clients get an entire marketing agency when working with us.”
“Never underestimate the power of a well-designed environment. With a few changes, you can transform the way your members feel in your Club, how they use the space, and what they remember about their visit.”
Lyn is a consumer behavior specialist, business strategist and award winning interior designer with over 30 years of experience creating intentional and engaging environments that bring brands to life. She uses her knowledge of design, business, consumer behavior and environmental psychology to craft interactive and emotionally engaging experiences that delight customers, elevate brands and increase bottom lines. Lyn’s ability to create an exceptional customer experience translates perfectly to the club market — she shows club managers how to adapt their physical environments to maximize member interest and engagement.
Joe Flynn is a 17 year veteran in the hospitality and private club industry. He has worked in every aspect of food and beverage including private country clubs, find dining, special events, concessions and bar management. Other areas of expertise include profit and loss analysis, strategic planning food and labor cost controls, menu development, payroll, human resources, golf operations, merchandising and employee development. He started his career as a golf professional and has also played competitively at every level. Joe resides in New Albany, Ohio with his wife Erin raising two girls.
Born in Jagodina, Serbia and raised on the northwest side of Chicago, Nevena has worked in various industries ranging from niche retail markets to private city clubs. After earning a Bachelor of Arts degree in Industrial & Organizational Psychology from DePaul University in Chicago, her interests in employee turnover, organizational change, and other topics led her to enroll in a Masters program in I/O Psychology at The Chicago School of Professional Psychology. She is currently in her final year in the program, which she describes as the “people side of an MBA”. Nevena plans to continue her education and earn a PhD in Industrial & Organizational Psychology. She strives to use her knowledge and partner with businesses in need of a strategic business partner.
Ryan came in to a very difficult situation at our club and really added the strong leadership and management that was badly needed at our club. He really helped turn our club around and making it fun again. His help with our strategic plan and our Membership growth were phenomenal and just what we needed. I know he has earned the respect of the membership and the staff while dealing with some tough situations.