From Teams to Chapters to Associations

Speaking & workshops that excite and engage

We specialize in delivering education in a highly interactive format, keeping your management team, staff or attendees fully engaged.

We can customize a presentation to suit your goals, objectives, and the latest trends, or we can tweak an existing one to your audience. Below are some popular presentations. 

Ryan Doerr speaking
You Got them, now you need to keep them
Team building
Using Brain Science to better understand and influence your Members and guests
Psychology secrets on What to Do, show and say to increase members' confidence in your club
What's your story?
The power of pictures
Keeping and earning Member Trust
Make sure your website isn't working against you

PODCASTS     UPCOMING     PAST

Let us know how we can help
educate and inspire your team

 The team building retreat we did with Ryan and SCS was really engaging and the end work product was exceptional. We conducted an exercise defining our member and employee journey maps and ways that we can enhance their experience throughout their day to day visits to the club. It was a really great day and the feedback from staff was awesome in how energized everyone was. 

I highly recommend SCS for these types of team building activities and member/employee experience modeling. 

Ian Campbell
GM/COO Old Chatham Golf Club

SCS was great working with our board in helping to educate them on governance, helped the board through a self-evaluation. SCS helped us identify and develop best practices and a clear direction for the board and management team get better structured for success. We look forward to what the future holds. Thanks to SCS for all their help. 

Carpiu “C” Chereches
GM/COO Rehoboth Beach Country Club

Participants walk away with key strategies to immediately implement in their own Club

Our training and education focuses on the issues many Clubs face as they look to:

  • Grow and retain their membership
  • Attract and develop great talent
  • Improve profits or cash flow
  • Conduct team retreats
  • Build collaboration within their workforce
  • Elevate member/guest service
  • Increase bookings of golf outings and/or private events
  • Provide professional development for their staff, and
  • Find solutions to the challenges resulting from serving 5 generations
    of employees and members.
Private Club Radio Interview
Topic: Strategic Planning 2.0, Club Masterminds and Executive Search Redefined

To engage with our expert educators or to find out more about the topics we cover in our speaking engagements, click here

Get a custom presentation

1.

Contact Us

We’ll schedule a call to better understand your wants and needs 

2.

Get a Proposal

Get clarity on the topic(s) and finalize dates

3.

Learn

We’ll come in person or virtual with a memorable and educational presentation

UPCOMING SPEAKING ENGAGEMENTS

05.2023
PCMA Michigan Chapter
Virtual
You Got Them, Now You Need to Keep Them –  Laura Leszczynski
09.2023
Badger Chapter
TBD
Clubology –  Ryan Doerr and Laura Leszczynski
10.2023
Carolinas Chapter
Raleigh, NC
Clubology –  Ryan Doerr and Laura Leszczynski
10.2023
Burnham Wood Golf Club
Los Angeles, CA
Full day team retreat –  Ryan Doerr 

PAST SPEAKING ENGAGEMENTS

05.2023
Greater Baltimore CMAA Chapter
Talbot Country Club, Easton, MD
Building and Retaining a Healthy Team –  Ryan Doerr and Laura Leszczynski
04.2023
Ohio Chapter
Big Springs Country Club, Louisville, KY
Building and Retaining a Healthy Team –  Ryan Doerr and Laura Leszczynski
03.2023
CTCMAA – Connecticut Chapter
Woodway Country Club, Greenwich, CT
You’ve Been Served –  Ryan Doerr and Laura Leszczynski
11.2022
Upper Midwest Chapter CMAA Annual Meeting + Education
Interlachen Country Club, MN
Annual Review, Team Growth, and Leadership Development Strategies –  Michelle Cocita
1.2022
Upper Midwest Chapter CMAA Annual Meeting + Education
Interlachen Country Club
Annual Review, Team Growth, and Leadership Development Strategies –  Michelle Cocita
10.2022
Golf Inc. Summit
Kiawah Island, South Carolina
Innovative Experiences at Private Clubs –  Ryan Doerr
Membership Retention: You got them, now keep ’em –  Laura Leszczynski
08.2022
CMAA Carolinas Chapter
Palmetto Bluff Club
The Science of Building and Retailing a Happy, Healthy Team – Ryan Doerr & Laura Leszczynski
02.2022
CMAA Badger Chapter
You Got Them, Now You Need to Keep Them – Laura Leszczynski
CMAA World Conference
02.2022
San Diego, CA
Beyond the Logo: How to Turn Your Club’s Sub-Brand into an Immersive Brand Experience — Ryan Doerr  & Laura Leszczynski
10.2021
Golf Inc Summit | La Quinta, CA
Beyond the Logo: How to Turn Your Club’s Sub-Brand into an Immersive Brand Experience to Excite and Engage — Ryan Doerr, Laura Leszczynski, Dave Whalen, Mark Lewicki
10.2021
CMAA Great Lakes Regional Conference | Pittsburgh
“Working Smarter, Not Harder, Using Brain Science to Influence Behavior” — Laura Leszczynski
10.2021
CMAA Great Lakes Regional Conference | Pittsburgh
“The Secret Sauce: Elevate the Performance of your Food and Beverage Department” — Ryan Doerr
08.2021
Badger Chapter CMAA
You’ve Been Served — Ryan Doerr 
09.14.21
MDASF
Psychology Secrets on What to Do, Show and Say to Increase Members’ Confidence in Your Club – Laura Leszczynski
07.10.21
CMAA Carolinas Chapter 2021 Summer Conference | Hilton Head Island
You’ve Been Served: Delivering an Exceptional F&B Experience – Ryan Doerr
07.11.21
CMAA Carolinas Chapter 2021 Summer Conference | Hilton Head Island
Attracting & Retaining Top Talent in the Workforce Drought – Ryan Doerr
03.08.2021
CMAA World Conference
Psychology Secrets on What to Do, Show and Say to Increase Members’ Confidence in Your Club — Laura Leszczynski & Allie Jeka
12.08.2020
Golf Inc. Virtual Summit
Best Practices in Clubhouse Operations —Ryan Doerr
07.19.2020
Carolina Chapter CCMA | Hilton Head
What’s Your Story? —Laura Leszczynski
Keeping and Earning Member Trust—Laura Leszczynski
The Power of Branding/The Power of Pictures —Laura Leszczynski
Secret Sauce to Increasing Profits or Reducing Losses in Your F&B Operation —Ryan Doerr
Managing Up – The Art of Developing Rapport, Communication & Leadership with Your Board —Ryan Doerr
The Psychology of Decision-Making —Laura Leszczynski
05.11.2020
PCMAWebinar
Keeping and Earning Member Trust —Laura Leszczynski & Allie Jeka
05.19.2020
Carolina Chapter CCMA | Charlotte, NC
Secret Sauce to Managing Costs and Delivering an Exceptional F&B Experience — Ryan Doerr
05.01.2020
SCS/CMAA Webinar
“Keeping and Earning Member Trust” —Laura Leszczynski & Allie Jeka
4.28.20
Chicago Chapters
“Roundtable: How to Run a Successful Social Distanced and Safe Golf Operations During COVID-19″ —Ryan Doerr
04.20.20 
Badger Chapter 
“Roundtable: How to Run a Successful Social Distanced and Safe Golf Operations During COVID-19″ —Ryan Doerr
03.19.20, 04.02.20, 04.07.20
Badger, Upper Midwest & Chicago Chapters
“CMAA COVID-19 Roundtable: Your Club is Closed. Now what?” —Ryan Doerr
03.16.2020
NCA COVID-19 Town Hall
“How to Bring the Club to Your Members” — Ryan Doerr & Laura Leszczynski
03.03.2020
St. Louis District Chapter CMAA; The Bogey Club; Full Day Workshop
“Infusing Culture and Performance Management to Build a Winning Team:” — Ryan Doerr
02.2020
CMAA Greater Chicago Chapter
“You’ve Been Served” — Ryan Doerr & Kevin Ehlert
02.2020
2020 CMAA World Conference
“The Power of a Brand: How the Detroit Athletic Club Rose to Greater Success by Defining their Brand Story” — Laura Leszczynski & Ted Gillary
09.25.19
Golf Inc Strategy Summit
The Power of Pictures: Tips & Triggers For Motivating Your Target Audience Through Images — Laura Leszczynski
09.24.19
PCMA National Conference
Marketing Roundtable Breakout Moderator — Laura Leszczynski
09.24.19
Golf Inc Strategy Summit
Next Level of Strategic Planning  — Ryan Doerr & John Clark
09.23.19
PCMA National Conference
How to Use Brain Science to Better Understand Your Customer 
09.05.19
City of New York CMAA Chapter 
Infusing performance management and culture to build a winning team
06.13.19
Professional Club Marketing Association (PCMA)
The Power of Pictures: Tips & Triggers For Motivating Your Target Audience Through Images
05.14.19
Upper Midwest Chapter CMAA
Using neuromarketing tips to run a better Club
 Kevin Ehlert, CCM, and Laura Leszczynski
04.09.19
Greater Chicago Chapter CMAA
Managing Up: The Art of Developing Rapport, Communication & Leadership with your Board – Ryan Doerr
03.31.19
Wisconsin Badger Chapter CMAA
Working smarter not harder using brain science to influence behavior — Laura Leszczynski
03.26.19
CMAA National Communications Summit
Make Sure Your Website Isn’t Working Against You —Laura Leszczynski
03.25.19
PVCMA Chapter
Infusing Culture and Performance Management to build a Winning Team
03.21.19
NJCMA Chapter
Secret Sauce to Managing Costs and Delivering an Experience in F&B
02.28.19
CMAA National Conference
Make Sure Your Website Isn’t Working Against You —Laura Leszczynski
02.26.19
CMAA National Conference
Managing Directors Conference
Panel Discussion – Best Practices in Making your Chapter Bigger, Better and Stronger. – Kevin Ehlert, Laura Leszczynski, Joyce Laurien, Jeff Shenkle, Tom Olsen
10.10.18
Texas Lone Star Chapter 
Topic: 7 Keys to Attracting and Retaining a World Class Team
10.24.2018
2pm Eastern CMAA National Webinar
Make Sure Your Website Isn’t Working Against You —Laura Leszczynski
10.25.2018 
11:30pm PCMA Chapter
Understanding how using brain science can help influence Member behavior —Laura Leszczynski
9.17.18 & 9.18.18
Golf Inc Strategy Summit
Topic 1: Next Level of Strategic Planning –presented by Ryan Doerr & John Clark
Topic 2: Unlocking the Power of Mastermind Groups- presented by Ryan Doerr
Topic 3: How to Use Brain Science to Better Understand Your Customer- presented by  Laura Leszczynski
4.8.18
The Greater Chicago Club Managers Association
Topic 1: Turn Your Club on Its Head – Using Neuromarketing and the Science of Retail Space Design to Transform Your Members’ Engagement Experience presented by Lyn Falk and Laura Leszczynski
Topic 2: Seasonal Staff: A Quick-Start Guide to Effective On-boarding and Expedited Training- presented by Ryan Doerr
Topic 3: The Secret Sauce to making your Food and Beverage Department more profitable –presented by Ryan Doerr
4.25.18
PVCMA @ University of Delaware
Topic: Managing Up – A Club Managers guide to leading and managing your board
3.14.17
WRA Tradeshow
Topic: Escape the Social Feed: How to reach your customers in real time to communicate, engage and build loyalty
3.13.17
Badger Chapter of the CMAA during the WRA Tradeshow
Topic: Seasonal Staff – Get the most out of this critical part of your team
3.13.17
WRA Tradeshow
Topic: Do Discounts Really Work? Understanding Customer Acquisition and Lifetime Value
2.8.17
NGCOA
Topic: 5 Secrets to Increasing Profits by 46%
1.24.17
The Greater Chicago Club Managers Association
Topic: How to Attract and Retain Great People:
7 Secrets to Building and Keeping a Talented Team
3.25.16
Woman’s Athletic Club of Chicago
Topic: Building a Winning Team, Together
6.10.15
Club Managers Roundtable – Badger Chapter
Topic: What Motivates Your Team: Exploring Intrinsic and Extrinsic Motivation
4.5.15
Wisconsin Club Managers Association
Topic: Leadership vs. Management
SCS Doerr speaking
Ryan Doerr speaking