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Staff and Recruitment
In a hospitality environment, the distinctions between a sympathetic leader and an empathetic leader are crucial for fostering a positive and supportive team culture. While sympathetic leaders make employees feel heard, employees may not feel genuinely understood which can lead to a connection that’s shallow or transactional in nature. On the other hand, empathetic leaders go...
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Have you ever wondered why a colleague’s surprise compliment or an unexpected project success feels so rewarding? The secret lies in our brain’s love for the unexpected – a principle that can be a powerful tool in management. Let’s dive into the neuroscience behind surprise and delight and how it can transform your leadership style....
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About Us

Strategic Club Solutions takes you and your Club through our proven process to identify opportunities, assess resources and devise a customized plan. Or, if you find you need help with a few specific challenges, we have a full menu of a la carte services to boost your Club’s overall success.

BoardRoom Award Logo    BoardRoom Award Logo    Boardroom Magazine Excellence in Achievement 2021    Golf Inc Advisor of the Year 2021    Boardroom Magazine Excellence in Achievement 2020     
Boardroom Magazine Excellence in Achievement 2019    Gold Advisor of the Year    CIO Applications Top 10 Club Management Solution Providers