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Staff and Recruitment
In a hospitality environment, the distinctions between a sympathetic leader and an empathetic leader are crucial for fostering a positive and supportive team culture. While sympathetic leaders make employees feel heard, employees may not feel genuinely understood which can lead to a connection that’s shallow or transactional in nature. On the other hand, empathetic leaders go...
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Have you ever wondered why a colleague’s surprise compliment or an unexpected project success feels so rewarding? The secret lies in our brain’s love for the unexpected – a principle that can be a powerful tool in management. Let’s dive into the neuroscience behind surprise and delight and how it can transform your leadership style....
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About Us

Strategic Club Solutions takes you and your Club through our proven process to identify opportunities, assess resources and devise a customized plan. Or, if you find you need help with a few specific challenges, we have a full menu of a la carte services to boost your Club’s overall success.

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Boardroom Magazine Excellence in Achievement 2019    Gold Advisor of the Year    CIO Applications Top 10 Club Management Solution Providers